+64 4 894 7215 [email protected]
Wellington NZ · Est. 2019 · 18+ · Symbolic chips only

Terms & Conditions

Last updated: 3 June 2026

These terms govern your use of casinomoments.com and the booking of event services from Casino Moments Events Ltd (NZBN 9429051847263), Level 3, 85 Victoria Street, Te Aro, Wellington 6011, New Zealand ("Casino Moments", "we", "us"). By using this website or booking our services you accept these terms.

1. The Nature of Our Services

Casino Moments provides entertainment event production services: hosted, casino-themed table experiences using symbolic chips and a points-based scoring system, together with related event planning, styling and coordination.

  • Our events involve no real-money play of any kind. Chips have no monetary value, cannot be purchased by guests, cannot be exchanged for money or goods, and are collected at the end of each event.
  • We are not a casino or gaming operator, and our services are not regulated gaming activities under New Zealand law — they are hosted entertainment.
  • Casino-themed formats are designed for guests aged 18 and over.

2. Quotes and Bookings

  • Quotes are valid for 30 days and remain subject to date availability until a booking is confirmed.
  • A booking is confirmed when you accept our written proposal and pay the booking payment stated in it (typically 30% of the contract value).
  • The balance is invoiced after the event, payable within 14 days, unless the proposal states otherwise.
  • All prices are in New Zealand dollars and, unless stated otherwise, exclude GST.

3. Changes and Cancellations

  • Guest count and table configuration can be adjusted up to 10 working days before the event, subject to availability.
  • Cancellations more than 30 days before the event: the booking payment is refunded less any third-party costs already committed.
  • Cancellations 30 days or fewer before the event: the booking payment is retained; costs already incurred are invoiced.
  • If we must cancel for reasons within our control, all payments are refunded in full.
  • Postponements caused by events beyond either party's reasonable control (severe weather, venue closure, public-health restrictions) are rescheduled without penalty where practicable.

4. Your Responsibilities

  • Ensuring the venue permits our equipment and provides the agreed access, space and load-in arrangements.
  • Ensuring guests at casino-themed tables are 18 or over.
  • Reasonable care of our equipment during the event; damage beyond fair wear and tear may be charged at repair cost.
  • Conduct of guests. Our hosts may pause or close a table if behaviour becomes unsafe or abusive; this does not entitle the client to a refund.

5. Our Responsibilities

  • Delivering the services described in the accepted proposal with professional skill and care.
  • Arriving, setting up and packing down at the agreed times.
  • Holding public liability insurance appropriate to our work; a certificate of currency is available on request.
  • Complying with the Consumer Guarantees Act 1993 and Fair Trading Act 1986 where they apply. Nothing in these terms limits rights those Acts give you.

6. Intellectual Property

All content on this website — text, design, photography and the Casino Moments brand — belongs to us or our licensors. You may not reproduce it commercially without written permission. Branded materials we produce for your event (custom chips, signage) are yours to keep unless the proposal says otherwise; the underlying designs remain ours.

7. Liability

To the extent permitted by law, our total liability in connection with an event is limited to the amount you paid for that event. We are not liable for indirect or consequential loss. Nothing in this clause limits liability that cannot be excluded by law.

8. Website Use

The website is provided in good faith for information purposes. We aim to keep content accurate but do not warrant it is error-free. You must not attempt to interfere with the operation or security of the site.

9. General

These terms are governed by New Zealand law, and the New Zealand courts have exclusive jurisdiction. If any clause is found unenforceable, the rest remain in effect. We may update these terms; the version on this page at the time of your booking applies to that booking.

10. Contact

Casino Moments Events Ltd
Level 3, 85 Victoria Street, Te Aro, Wellington 6011
[email protected] · +64 4 894 7215